Support Centre

Knowledge Base

Why am I not getting any emails?

Help making sure emails are getting through to you

Support Team image Written by Support Team
Back to articles Support Team image Written by Support Team

This will probably be because the emails are going into your Spam or Junk mail folder, so in the first instance please check your Junk or Spam mail boxes.

You should also check that you entered your email correctly when you registered or checked out. You can still access your download or order details via your account here. If you need any additional help please contact our support team and we will help you.

Did this answer your question?

Sad smiley Neutral smiley Happy smiley
AI-Powered Knowledge Base by

© easymanuals 2026